Experience

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IT Business Analytics student with a background in Web Development and a decade of experience in high-volume, client-facing environments. Passionate about translating complex business requirements into technical solutions through data-driven analysis and user-centric design.

Analytical Skills

  • Requirements Gathering
  • Gap Analysis
  • SDLC Methodology
  • Data Visualization

Technical Tools

  • SQL
  • Python
  • Web Development
  • Data Management

Communication & Strategy

  • Stakeholder Management
  • Problem Solving
  • Team Leadership
  • Documentation

Experience

IT Business Analytics (Post-Graduate Studies)

Sudbury, ON | May 2026 – Present

  • Systems Analysis & Data Modeling: Conducted end-to-end business process modeling using BPMN 2.0 to identify bottlenecks and propose optimized workflows for enterprise-level scenarios.

  • Requirements Management: Facilitated mock elicitation sessions to translate stakeholder needs into comprehensive Business Requirements Documents (BRD) and User Stories, ensuring 100% alignment between project goals and technical scope.

  • Advanced Knowledge Management: Optimized project documentation and academic research workflows using Obsidian and the Dataview plugin, maintaining a structured repository of BA methodologies, SQL queries, and project lifecycle notes.

  • Data-Driven Decision Making: Developed interactive data visualizations and statistical models using Python and Excel (Pivot Tables/Power Query) to derive actionable business insights from complex datasets.

Web Developer | Canada Vapes

London, ON (Remote) | March 2023 – March 2024

  • E-commerce Systems Optimization: Managed and optimized a high-traffic e-commerce platform, ensuring seamless integration between the storefront and back-end inventory management systems.

  • Stakeholder Requirement Translation: Collaborated with the marketing and operations teams to translate business promotion goals into functional technical features, improving the user journey and conversion rates.

  • Data Integrity & Maintenance: Conducted regular system audits and database maintenance to ensure data accuracy and site security, minimizing downtime during peak sales periods.

  • Process Automation: Developed and implemented custom scripts to automate routine web updates, reducing manual entry time and decreasing the margin for human error in product listings.

Food Service Professional (Server/Bartender)

Various Establishments | 2014 – 2025

  • Stakeholder & Relationship Management: Managed high-volume consumer interactions in fast-paced environments, resolving complex service issues and maintaining a 98%+ positive feedback rate through effective communication and conflict resolution.

  • Operational Process Improvement: Identified and communicated workflow inefficiencies to management, leading to the implementation of new table-side ordering protocols that improved table turnover and service speed.

  • Team Coordination & Leadership: Coordinated real-time communication between front-of-house and back-of-house teams to ensure seamless service delivery and strict adherence to quality and safety standards.

  • Requirement Prioritization: Successfully balanced multiple competing priorities and high-pressure deadlines, ensuring that individual customer needs were met without compromising overall team operational goals.